26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18679 Someone from QLD thinks vodafone is no upgrade at 10 Jul 2011 11:15:14 PM
Cheking Vodafone Network status page find no upgrades planned for Mackay, Qld (postcode 4740) See many plans for places al around here, but none in town!
11 Jul 2011 05:36:00 AM: Results for postcode 4740 from http://www.vodafail.com/coverage.php

Voice / SMS 31% Mobile Internet 21% Broadband 13% Dropped Calls 371

Coverage and reception information has been reported by 38 users in this area.

If you have complained to Vodafail about the lack of reception and they have performed an investigation and nothing has improved, it is time for the TIO.

TIO details found under the How To Complain tab at the top of the page.

Vodafail.com Moderation Team