Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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18756 Someone from VIC thinks vodafone is Useless at 18 Jul 2011 10:32:22 AM
Switched from 3 to VF thinking companies would merge and service would improve, still i have crap data speeds, late sms and poor signal on Mornington Peninsula, i am currently looking to relocate to SE Vic country town where optus & telstra are strong, however NO VF at all, spoke to VF, best they could do is is allow me to unlock ph so at my expense i can swap sims to reliable service providers in the area hmm good business plan VF flood the market with cheap city plans to raise money for infrastructure and invest in the area with most complaints, they must be laughing all the way to the bank !!!!