26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18800 Someone from NSW thinks vodafone is Extremely at 20 Jul 2011 01:08:24 PM
My reception cuts out 20-30 times a day from full bar to "No Service" when im in the same spot. it's ridiculous that this issue is occuring and very frustrating as i have to keep resetting the mobile in order to get the reception back. I have complained about this numerous times to get me nowhere and as a vodafone customer for many years, the service i have received for this problem has not helped me one bit. Paying for a service that claims to be the best when I can't even use my phone properly is the biggest waste of money i have ever spent. As soon as the contract is over i'll be leaving this company. Too many problems, Too many problems and no solutions. It's happened one too many times and it's really unfair on the loyal paying customers like myself.