26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1892 Someone from NSW thinks vodafone is equal to apple at 27 Dec 2010 10:57:23 AM
what kind of phone do you have that you are using the Vodafone network? an iphone? the iphone was clearly advertised before, to be a bad reception phone. Do you have a iphone? give us an idea what kind of phone you have, when you comment, so we get an understanding what you are using. I blame the iphone equal to vodafone. They are both as bad as each other!
27 Dec 2010 10:59:25 AM: Thank goodness, some sense from someone regarding the iphone. Looks great, very nice to play with, semi-useless as a phone.
27 Dec 2010 11:01:25 AM: 1700 people have posted on this forum. Thank you for your wisdom, but I'd suggest that the common denominator is the Vodafone network. Even the Vodafone CEO has admitted that the network is failing.
27 Dec 2010 11:12:42 AM: i know this, i agree.. but, the iphone is a terrible phone for reception, just google this fact, and you will see the amount of information out there regarding this. BUT ppl still buy it, and now whinge. I think they are both equal bad, and should be both terminated, NOT just vodafone
28 Dec 2010 10:19:44 AM: Never have any trouble with my iphone4 (that's on telstra) way better than any Nokia brick I ever had! (can't stand the Indian call centers with telstra though!)