26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18969 Someone from WA thinks vodafone is Not receiving calls, calls dropping out at 29 Jul 2011 02:21:23 PM
I have been with vodafone for around 10years and i have had enough! Text messages are being received up to 2hours after being sent and i have not been able to send a text or make a call over a 36 hour period. Now over the last week i am getting texts from my colleges and friends saying they can't call me. I have tried getting my friend to call my phone while we were sitting opposite, first time was disconnected, second time got through, and third and fourth time were also disconnected. Now just last night i was chatting to my friend and our call was dropped out 4 TIMES!! Now i realise after reading others have the same issues that it is not my handset, IT IS the vodafone network that is letting me down, plus because of this i have possibly missed business calls regarding future work prospects that i have been anticipating over the last month.
The many promises of upgrading the network and improving the service is a load of crap, it has gotten worse over the last year and i don't intend to be a sucker anymore and hand over my hard earned money to such a bad mobile service. ADIOS VODAFONE! U have now lost a loyal customer.