26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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19018 Someone from NSW thinks vodafone is my pigeons are more reliable at 1 Aug 2011 07:54:38 PM
Currently on a fail $79 cap rarely use internet exept for the odd work email or 2 whilst attending family funeral received an sms from fail informing me that I have exceeded my monthly cap my bill is currently $5oo!!!!!!!!! {caught my breath felt chest for any abnormal pains} And than proceeded at the next suitable time to ring customer service after the usual round the world aided bye the confusion of the one only ibot//annoying LARA !Finally touchdown in what i am assuming would be India after the usual language barrier confusion and what can only be described as vodafail intelect I was informed by what sounded to me like a growing more & more excited some what allmost chuckling voice on the other end that i would still have to pay this bill because i had exceeded my cap.{dahhhhhhhhhh} please can anybody help me with a direct attack on the internet to india or at least vodafail itself heres hoping