Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19055 Someone from SA thinks vodafone is Very! at 3 Aug 2011 11:49:16 PM
i cannot receive any messages or phone calls at my own home, and they tricked me into a new contract.
i was told i could continue my contract on my phone from my 3 plan, with the new galaxy s but because i was continuing the contract i had to pay a bit extra off the phone which was fine because i knew my contract would end THIS july. However to my suprise i find out i was put on a new contract and i have to stay on this phone for ANOTHER HELLISH YEAR! i cant even talk to my friends! and what if my car breaks down, i dont get alot of reception where i live let alone the many black spots. I am so angry its not funny. If i wind up stranded because of them they are getting a serving.
i was told i could continue my contract on my phone from my 3 plan, with the new galaxy s but because i was continuing the contract i had to pay a bit extra off the phone which was fine because i knew my contract would end THIS july. However to my suprise i find out i was put on a new contract and i have to stay on this phone for ANOTHER HELLISH YEAR! i cant even talk to my friends! and what if my car breaks down, i dont get alot of reception where i live let alone the many black spots. I am so angry its not funny. If i wind up stranded because of them they are getting a serving.