26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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191 Someone from NSW thinks vodafone is Super at 17 Dec 2010 01:55:31 PM
I am getting the same dropped calls, unable to make calls, poor 3g coverage etc that everyone else is getting, despite the fact I work in Sydney CBD and live about 2ks from the City Centre.

On top of that my Vodafail wireless internet on my laptop drops out regularly and often is unable to get 3G coverage. The nice lady at vodafone said it might be because my house has a tin or corrugated iron roof! A TIN ROOF! Surely, if the type of roof I have has any bearing on my ability to use their product it should have been explained BEFORE I signed up to a 24 month contract. Vodaphone sucks balls. I feels so good to be able to complain about this.