26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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19143 Someone from WA thinks vodafone is no reception at 14 Aug 2011 11:29:58 AM
Seriously seriously not happy with vodafone at the moment, i have never had a problem with them until yesterday-i have no coverage even though i live in the middle of town and have always had good coverage. I cant receive calls, make calls, send or get texts, access my internet from my phone nothing-i may as well be carrying around a brick for all the good my phone is doing me! does anyone know why this is happening and when it will be fixed? if its not sorted by tomorrow im changing to another carrier-i need my phone for work and this is ridiculous, even my parents came by to check on me yesterday as they couldnt reach me and thought something was wrong!! come on vodafone, get ur butts into gear and give decent service, we dont live in the 16th century anymore!!!!
14 Aug 2011 04:07:09 PM: My you're a patient man....give some thought to us who have been putting up with this for over 2 years... and I think I have worked out the problem of Vodaphone's...stay tuned cause I am going to the CEO over this one
15 Aug 2011 10:07:10 AM: they put an ad in the qld sunday saying it was all fixed & we can handle every aussie on our network. as Darryl Kerrigan would tellm they r dreaming!!!!!!!!!!
15 Aug 2011 04:07:34 PM: darryl kerrigan would tell them something else too, along the lines of "get st%*#ed"