26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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19184 Someone from QLD thinks their gain is Awesome at 18 Aug 2011 02:25:22 PM
What is the aim of this website? What are you trying to achieve? Are you trying to shut vodafone down?
22 Aug 2011 10:58:09 AM: The aim of this website is stated on the front page of the site. In short I didn't get anywhere complaining through the normal channels so I started a website to bring everyone together and collect everyone's complaints. We then used all those complaints and wrote a report which was submitted to Vodafone and the regulators. In short we want Vodafone to fix it's service for all it's customers. When we first started they were denying problems even existed but now they improving their customer service and working on fixing their network.

Vodafail.com Moderation Team
23 Aug 2011 05:13:58 PM: Nice Work Moderation Team!!!
7 Nov 2011 11:28:18 AM: Piss off idiot. Yes it would be good idea to shut them down!