Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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193 Someone from NSW thinks vodafone is at 17 Dec 2010 01:56:39 PM
I have to say that the vodafone network has been disgraceful for the last few months. I have been a vodafone customer all my life and so is my whole family. I am now actively looking to change networks. No recept, internet not loading getting messages coz nobody can get through to me. I emailed customer service and they copied and pasted their PDS section for network coverage.Friends and work colleges are having the same problems.The SMH article was confirmation of what I suspected that vodafone were hiding the truth. Seriously unhappy.