Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19346 Someone from NSW thinks vodafone is EPIC FAIL! at 2 Sep 2011 04:11:33 PM
The problems I have been experiencing are, but not limited to,the following: Zero reception in areas where I usually receive full reception; Unable to make calls when I have full reception; Calls dropping out; People on the other end of the line not being able to hear me until I physically move positions (happens numerous times during phone calls); Internet only works 1 in every 5 attempts or thereabouts and when it does work it is extremely slow; People are unable to call me (it says the line is busy) when I am not on the phone and I have full reception. Furthermore, I cant even get through to Vodafone's Customer Support and Complaint Centres via my Mobile (It won't let me make the call let alone wait in queue).