26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19362 Someone from WA thinks vodafone is getting worse at 5 Sep 2011 02:37:37 PM
Its just been in the last week or two that my service with Vodofpne has become really bad. I live in Baldivis WA and have had my iphone4 for quite a few months now and up until now, have really had no trouble!
It seems to just cut in an out all of the time and the person on the other end describes it as I am sounding like a robot.
Has anyone that use to have decent Vodafone service in this area, having the same trouble as I am?
6 Sep 2011 10:31:36 PM: I live in Baldivis also and have iPhone 4. Have had no trouble at all with Vodafone but find best reception achieved if I turn off 3G. Usually only get one or two bars of reception with 3G on but get full bars with 3G off. Have never had any problems with calls or txts so guessing I am fortunate compared to all the problems others seem to be having with Vodafone. Really bizare how some people have all these issues with Vodafone and others don't. Hopefully the upgrades will fix all this. Good luck.