Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Gain
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19423 Someone from VIC thinks their gain is holding off at 13 Sep 2011 06:40:14 PM
So - went to look at phones today as mine is 6 months out from needing to be renewed and 3 (Now Vodafone) have typically let me have one early for "resigning" up a new contract. They were all excited about a "new network" that apparently is faster (850 or something?) but I then popped into Telstra who told me that a network agreement between Hutchedson and Telstra is set to expire in April of next year. Apparently if I stay with 3/Vodafone I'm suddenly going to experience a mass drop in speed and support when this termination of "networking sharing" occurs. So my gain is to get a cheap phone off efail, stay on month by month, and sit back until April! Then I'm not (thankfully) locked in.