Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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19514 Someone from WA thinks vodafone is Why bother having Mobile. at 23 Sep 2011 08:14:07 PM
I Can't call out i cant text. Inside my House or outside my house. I sometimes even go up the street for a bit better and it still drops out. No matter where i am i'm scared to be on the phone to long because it could drop out at any time. Theyre customer service is a complete JOKE! i cant call them because ill get put on hold so long it will cut out. so i tryed putting an on-line complaint in. off there website i got an auto response saying i have good reception so i changed the complaint to outline there lack of thought. they then proceeded to e-mail me ( auto response ) the same msg as the previous auto response about 94 percent of Australians have great service.I since have not had a reply but it has not been 2 working days yet which they said it will take. so maybe 2 weeks. i live in a house of 4 people (including myself) and we all have massive problem no matter Where we are. we are all changing providers.