Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19727 Someone from NSW thinks vodafone is Poorest Service ever at 20 Oct 2011 07:04:15 AM
I limit the amount of calls I make as it continually drops out....So I bought two cans and some string...its makes for a better call connection. The reception for internet is beyond ridiculous....i think its still searching for the server....just by accident it should have found it by now. I went into the store the other day too discuss an upgrade to the new Iphone 4s but because I have 11 months ( in vodafone terms a decade) left on my contract I would have to pay $644 to finish the contract. I nearly fell of the seat...do the customer service people understand what we are experiencing....I bet there contracts for phones are with Telstra.
that will hopefully get you out without any further money to pay.
Goodluck!