26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1978 Someone from QLD thinks vodafone is Just generally... at 27 Dec 2010 11:18:47 AM
Thought I'd add my two cents worth. I've been with a few other providers but this is undoubtedly the worst. The justification I made to myself was the daily drop outs and poor data reception was just a fact of using a discount provider (I only call them discount as they are cheaper than Telstra). Can't say I'm happy about it, I drive to and from work (in Brisbane) the trip takes 20 minutes and I have never (sounds like a generalisation but it isn't) been able to conduct a conversation for that full length of time without it dropping out, breaking up, one person not able to communicate or turn into very loud unintelligible audio squawk (which is pretty bad in an ear piece while I'm driving). Saw your site promoted on the ABCnews site. Nice idea... good luck.