26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20017 Someone from NSW thinks vodafone is Makes no sense fail at 16 Nov 2011 03:48:39 PM
It's terrible all over but it simply doesn't work IN GLEBE! INNER CITY SYDNEY!!! ALL ALONG one of the BUSIEST streets in sydney! I have never actually been able to upload a picture via twitter, not once! it's definitely gotten worse since i moved here 4 months ago (it was atrocious in brisbane as well). so i rang and explained this. they offer to waive my bills until march next year. my reply?
"so basically i can pay nothing and receive nothing?"
"...it would appear so"
haha! so i cancelled, they tried to make me pay out my contract. i told them that there isn't really a contract because my phone doesn't work. 5 minutes on hold. they waived this fee now.

am now on optus as of today... it switches over soon, time will tell if this is a glebe bermuda triangle issue or a vodafone issue. i think it's safe to say it's a vodafail issue.
17 Nov 2011 06:41:33 AM: Yeah mate, I live in Glebe also and I have the same issues, no service in Broadway mall. Calls dropping, calls failing altogether. up to 12 hour delays on SMS's, absolute SHITE.
Waiting to be ported to optus