26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20120 Someone from NSW thinks vodafone is Epic at 28 Nov 2011 02:55:09 PM
i have recently applied to check my credit as I would like to buy a house. I find that vodafone has put me on the bad credit list cause I have not paid a bill from June 2007. Thing is i have been a client of theres all this time and have never been informed of any outstanding amount of $930. I am up to date with all my bills and have never even seen this amount stated on any bill of any of the several contracts I have signed over the years. I would have been happy to pay this but in this time I have not been able to get a car without any hassles, get credit of any kind and now it seems that I cant get a home loan. Now I would like to be compensated. The worst part about it all was it took me 3 days to actually find this account of mine. Now that they have found it they would like me to pay the amount. The bigger they get the worse they become.