26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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2020 Someone from VIC thinks vodafone is very failed at 27 Dec 2010 11:26:23 AM
I HAVE BEEN TOLD THAT THREE IS BOUGHT OVER BY VODAFONE. IF THAT IS TRUE THEN I KNOW WHY THREE NETWORK IS ALWAYS A NO SERVICE ZONE. WHEN VODAFONE DOESNOT HAVE ENOUGH INFRASTRUCTURE THEN WHY DID THEY BUY THREE. THEY WERE NOT GOOD ENOUGH TO CATER VODAFONE NETWORK CUSTOMERS. HOW CAN THEY COPE WITH ADDED THREE CUSTOMERS. I OWN BUSINESS AND HAVE FOUND REALLY HARD TO MAKE BUSINESS CALLS AS ALL I SEE IS "NO SERVICE" ON MY PHONE.
27 Dec 2010 11:33:47 AM: it was actually a merger of the two companies. Have you tried reboting your phone or even doing a sim swap
27 Dec 2010 12:34:43 PM: 3 and Vodafone are owned by the same company but at this point of time are still two seperate intities.. Kind of like Coles Super Markets and Kmarts, they are both owned by coles but are still two different companies. However, 3 and Vodafone will be eventually the same thing.