Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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20404 Someone from NSW thinks vodafone is Vodafone Virgin at 22 Dec 2011 03:37:04 PM
I am new to Vodafone after my partner talked them up during the recent system upgrades media circus. However since connecting a new iPhone 4s two weeks ago I have had around 8 dropped calls and about 6 failed call attempts to the same number over a two day period. The closer it gets to Christmas I feel my sim is taking longer to connect to the Vodafone network at startup. Voice messages are turning up on the phone the day after they were sent. And forget about calling someone in a shopping centre if you see them wandering around on a different level, you may as well be on different planets! But if that leaves you wanting to vent you could always throw your phone at them... They will meet you at the escalator faster than redial!