26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20603 Someone from NSW thinks vodafone is What a joke/ civil case anyone? at 14 Jan 2012 06:06:31 PM
I have a case going with the TIO I'm looking for people who are locked into contracts and had massive issues with voda to take up a civil case against them

I have evidence on my own and have been documenting everything but I need some support from others who have made massive complaints. I think we could call a bluff and walk away Scott free with no extra charges etc

They want me to pay $500 or give the phone back. I don't want to pay a cent and I want the phone since I was told its free on blah blah blah

If anyone is keen to run the ball up with me I'm very serious and will go all the way with it.

I have a wrap sheet of complaints that would take up 3 a4 pages. I know this because I have a friend who emailed me all the comments on my account over the past 4 years.

Feel free to ema me if anyone is keen on <<email address removed>>

Peace all
14 Jan 2012 11:23:20 PM: Sorry, but you are not permitted to display email addresses on this website, accordingly the email address has been removed.

Vodafail.com Moderation Team
15 Jan 2012 05:46:56 AM: Umm....you do know that the phone is free only if your there for 24months or you payout the contract then its yours.......Plus its going to be locked and you require a pin you need to pay for and from reading other peoples complaints here, the pin doesnt work.......
every telco is the same my friend. Just return it.
I was told to pay $600 for my phone or return it. I gave it back. Dont want to know about it!
15 Jan 2012 02:46:35 PM: Also, read the comment from above with regards to contracts. Even the TIO will just dismiss this.
15 Jan 2012 09:19:47 PM: If it's that bad, take the opportunity to return the phone for no cost and just go to another carrier and receive a handset from them.