Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Gain
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20613 Someone from SA thinks their gain is saving me money at 15 Jan 2012 09:42:10 PM
Was on 3 prepaid mobile broadband and was paying $150 for 12GB. Just moved over to Dodo with a SIM only and now pay $34 for 12GB and it is only a 6 month contract. The initial connection is much faster, although the speed is pretty much comparable. I am saving quite a bit after the switch and my only gripe with Dodo was their speed in sending the SIM out. I was tempted by the Vodafone Mega Modem, but after reading this site I thought I would be better off trusting the Optus (Dodo) network...