26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20682 Someone from NSW thinks vodafone is Coverage is WORST OF THE WORST at 23 Jan 2012 10:18:12 AM
I've just migrated to Sydney. I didn't think Vodafone was that bad since I live in Potts Point. Vodafone is TERRIBLE! I signed up for x1 phone plan, x1 broadband 12GB plan and SamTab 10.1 12GB plan. Don't make the stupid mistake I made and sign with Telstra instead...
Internet is really bad! There is no point of having 12GB of internet when you can't use the internet in the first place. I have a Telstra account too as I have a work phone and a work laptop with broadband. The difference is clear... Telstra NEVER fails. Calls are great quality and internet (for mobile internet) - SUPERB! Vodafone - VodaFail!!! Calls will drop on you... Internet - when you're lucky... I always wait for the "H" coz if it's "3G" or "E" it will just not connect at all. When in "H", again if you're lucky since it is still super slow - and this is just to go on google.com!

I've had this problem for a few months now and despite their promise of better network, I just can't believe it! I'm in the middle of SYDNEY! smack right in the middle!!! If they don't have could coverage here, what more in, say Parramatta? SHOCKING!

I would leave if I could, if only I didn't tie down myself to a 24-month contract. Next time - definitely TELSTRA all the way!