26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20691 Someone from TAS thinks vodafone is 0 at 24 Jan 2012 01:27:46 PM
Vodafone is the best phone company out there..
24 Jan 2012 06:18:11 PM: So what time does the store open tomorrow?
24 Jan 2012 10:02:54 PM: Why?
25 Jan 2012 06:31:27 PM: It is very obvious to me that the OP is a Vodafail employee......that's why. Just wanted to know what time the store opens..........
5 Feb 2012 01:39:23 PM: The Vodafone employee will have to put you on hold to find out when the store opens.
Once you have waited at 30 minutes,the Vodafone employee has transferred you to another department,then,you wait another 30 minutes holding on further,to get another Vodafone employee who has no idea what you asked.

So, the answer to the question"So what time does the store open tommorrow?