26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20871 Someone from NSW thinks vodafone is Very bad data at 15 Feb 2012 12:21:11 PM
I can accept the minor call dropout, but the data connection is so far and beyond, tested at the City central station at Sydney, 9k download and 4k upload (with full bar). sometime it wont even download any data. overall about 70 - 80% I getting no connection or very slow connect. So whoever out there got told by vodafone there is nothing wrong with they network, and maybe it is they sim card, it is certainly not. because in the M5 tunnel you can get about 1Mbps to 3Mbps+ or sometime 5Mbps connection. (tested). my guess is that Vodafone is shaping speed, can't see why you can get full bar connection and no getting any data. maybe they using the data for other customer who is on prepaid account??