26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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2195 Someone from WA thinks vodafone is fail x 100000 at 27 Dec 2010 12:03:13 PM
i currently work for a 3/vodafone dealer and the biggest regret i've had this year was moving from 3 and signing up to vodafone. firstly, my number from 3 stopped working, but the number didnt actually port over to vodafone for a few days so i was stuck with no phone and no number over these few days. after that, i had shitty reception (though somewhat understandable as i got the iphone 4), however internet speed was poor. as the weeks went by the call dropouts increased, poor reception increased, internet speed became more and more slower. then there was the incident on a saturday not too long ago where voda had no reception for hours. then just before xmas again my phone cut out service for around 1-2 hours. i work for vodafone and i even think people should steer clear of them..