26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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2346 Someone from QLD thinks vodafone is at 27 Dec 2010 12:37:32 PM
got an iphone 4 2 months ago, just stopped working xmas day, take it to vodafone store boxing day and am told it will be 3 weeks while they fix it.. no loan phone or anything! absolutely OUTRAGED!! i hate, I HATE YOU VODAFONE. CRAP SERVICE, cant understand your mumbai call centre slumdogs and LARA is the worst service director as she can never understand with any background noise. constantly get dropped calls, shit reception and most annoyingly.... NO DATA COVERAGE! whats the point of paying for 1.5gb of data when im lucky to use 200mb on your SHIT NETWORK!

TIO contacted.. im getting out! i suggest you all do the same!
27 Dec 2010 12:39:24 PM: You should have gone booked an appoitment with Genious the Apple Store they would have fixed your phone on the spot.
27 Dec 2010 01:10:19 PM: Your problem is your iPhone, they run terrible on Vodafone, should have gotten a Nokia.