Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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236 Someone from NSW thinks vodafone is Major Fail at 17 Dec 2010 02:12:05 PM
I want out of my contract because when talking to someone my service drops out ever 2 mins i end up calling the person back at least 3-5 times per conversation or having to sms that person in order to get a conversation through. Even SMS' take a 5-10 mins to process. this has been happening for 3 months. My sister is also on a vodafone customer, she has been waiting for 3 months for someone to come to her place to see how there is no service available for her, where her husband is with Telstra and has full reception. Makes no sense to us both and we keep getting the run around.