26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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2385 Someone from VIC thinks vodafone is MMMM at 27 Dec 2010 12:46:15 PM
To add to this debate, Im not defending VF or any of the other Telco's of Aus. But if we want better coverage... We must allow them to put up mobile transmitters. To often I read about people not wanting new mobile phone towers / transmitters in their area due to possible radiation exposure!!! If you want the coverage BUILD IT AND THE SIGNAL WILL COME.
28 Dec 2010 08:57:22 AM: ^^ This ^^

NIMBY's need to STFU. Higher up there is an example of an Emergency Services Worker being screwed over by lack of reception. Whilst I'm not one to wish ill on others if ill were to happen let it happen to a Nimby
29 Dec 2010 08:32:24 PM: It doesn't matter if VF can't put transmitters up. If they can't, fine: then they can't go and pretend they can offer great coverage to everyone who walks in a store.
29 Dec 2010 08:57:31 PM: Easy answer to that question- DON"T SELL PEOPLE THE PHONES IF U DONT HAVE THE TRANSMITTERS!!!its not rocket science
30 Dec 2010 05:30:17 PM: Caps lock button does turn off if pressed; it's not rocket science.
2 Jan 2011 02:07:25 AM: Sorry but this doesn't help. I live two houses away from one!!! Still i get no phone calls coming thru!!!