26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
100%
Share on facebook
2613 Someone from ACT thinks vodafone is an epic fail at 27 Dec 2010 01:46:06 PM
I went to Vodafone last year and thought they were awesome! Looks like Ill be heading back to Optus now, this is stupid, no service anywhere in my house, calls dont come through at all, but then 5 hours lates it sends me a voicemail msg for a call I never even received! Its stupid, alot of my family lives in other states, and my mobile is the main method of contact!
28 Dec 2010 09:49:39 AM: My sisters and boyfriend are with vodaphone and the majority of the time I call them it goes straight to voicemail, yet they never get a missed call on their phones. It is a waste of my money and frustrating for me so I can only imagine your pain. Optus is the way to go!
29 Dec 2010 03:35:17 AM: My sister often gets 20 sms's all in a row, come through at 3am or some other inconvenient time. Like they are saving them up for funsies!
Often she doesnt get them for a couple of days after they were sent also.