Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2705 Someone from VIC thinks vodafone is Completely Unacceptable Network Reliability at 27 Dec 2010 02:05:25 PM
I transferred from 3 AUST 3 weeks ago as my Blackberry Bold finally died due to over use! I wanted the Blackberry Torch and had to get it on Vodafone... whom I thought had a good reputation. Vodafone did have a good reputation locally several years ago... and internationally.
Well I am now regretting changing to Vodafone, and never thought I'd miss 3 AUST. We all know what 3 AUST was like when they commenced in AUS - but now their customer service, pricing and network coverage cannot even be compared to Vodafone!
My new Blackberry has Vodafone firmware (naturally) and this leaves a lot to be desired! The handset's reception is terrible - fluctuates and I cannot even access Blackberry services half the time! Calls drop out, and I don't receive messages, emails, facebook notifications in a timely manner. I get nothing, then I receive everything at once!
Being a passionate Blackberry user - I am confident it is not the handset, and comparing my 3 AUST service to the level of service provided by Vodafone I know it is the network! Very disappointing Vodafone.
Well I am now regretting changing to Vodafone, and never thought I'd miss 3 AUST. We all know what 3 AUST was like when they commenced in AUS - but now their customer service, pricing and network coverage cannot even be compared to Vodafone!
My new Blackberry has Vodafone firmware (naturally) and this leaves a lot to be desired! The handset's reception is terrible - fluctuates and I cannot even access Blackberry services half the time! Calls drop out, and I don't receive messages, emails, facebook notifications in a timely manner. I get nothing, then I receive everything at once!
Being a passionate Blackberry user - I am confident it is not the handset, and comparing my 3 AUST service to the level of service provided by Vodafone I know it is the network! Very disappointing Vodafone.