Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2739 Someone from QLD thinks vodafone is Epic FAIL at 27 Dec 2010 02:14:32 PM
I have a loyal Vodafone pre-paid user since 2000. In the area that I live in (Doolandella QLD 4077), the reception is absolutely terrible and can only hear every second word that people say over the phone. I have called up several times out of frustration and i get the same response: 'it's because you're area gives poor reception and it might be that fact that your indoors'.... BULLSHIT!!!!
I live in a normal house with thin walls... if i can get reception there, what chance will i get in a shopping center or building (when in fact, i can get reception in those areas). Furthermore, I have also tried Optus, Telstra and Virgin network around my area and they all work FINE! so... WTF VODA!!! you're meant to be an international network provide yet you can get good reception in our area!!!
Another thing is that the cost of pre-paid service is quite high compared to other network providers. something like 35 cents of the text message.... really? optus is only 10cent and when your on a plan with them, its UNLIMITED!! i'm still a paying customer, so why should i have to pay more!!!!!!!! >:(
the only reason why i still use voda is because my parents are still using it and it's for their convenience to make cheaper voda to voda calls. Other than that, my first preference would have been OPTUS anyday.....
I live in a normal house with thin walls... if i can get reception there, what chance will i get in a shopping center or building (when in fact, i can get reception in those areas). Furthermore, I have also tried Optus, Telstra and Virgin network around my area and they all work FINE! so... WTF VODA!!! you're meant to be an international network provide yet you can get good reception in our area!!!
Another thing is that the cost of pre-paid service is quite high compared to other network providers. something like 35 cents of the text message.... really? optus is only 10cent and when your on a plan with them, its UNLIMITED!! i'm still a paying customer, so why should i have to pay more!!!!!!!! >:(
the only reason why i still use voda is because my parents are still using it and it's for their convenience to make cheaper voda to voda calls. Other than that, my first preference would have been OPTUS anyday.....