26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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2906 Someone from NSW thinks vodafone is lousy!!! at 27 Dec 2010 02:53:59 PM
I am retired and we travel Australia. Vodaphone sales said I'd get "Great coverage" using their 7Gb pm mobile modem, Terrible reception from day one. Sent it back under the 14day return clause. Lady at Post Office said "Better Register it if it's going to Vodafone, because they will swear that they never got it" Took her advise and when the accounts for the use of a Modem that they had received (signature confirmed by Aus Post) they begrudgingly wiped the account. I still got 2 more email "Reminders" for payment of account that had been cancelled.
27 Dec 2010 02:57:14 PM: i had the same problem sending back their stupid phone. i made sooo many calls to them and they were terrible!!