26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
2984 Someone from QLD thinks vodafone is 3G reception at 27 Dec 2010 03:11:55 PM
I cannot keep my phone on 3G, it keeps dropping from 3G. I've had numerous people complain that my phone was switched off or unavailable, when it was not.

I have been able to get around this by turning 3G off. But this means I cannot get decent speed on web browsing.

For $70 a month its not acceptable and now they are offering $45 unlimited plans, so the network will become even more sluggish.

27 Dec 2010 10:21:09 PM: try being on a $114 a month and getting nothing most of the time
28 Dec 2010 05:20:25 PM: Don't happen to live in Ipswich do you?
My dropouts were so bad that I couldn't even retrieve 1 message from message bank without the call ending halfway through. After 5 attempts I went to a Vodafone shop and was told that the tower in Ipswich had a 3G problem and that it had been this way since October.
Apparently Techs are aware of this but not sure when it will be repaired. It's now Dec 28th and still no joy.
To overcome the problem I had to switch off the 3G side and my phone works fine, however it of course now affects my data speed and the data was one of the reason I phoned up with them in the first place.
29 Dec 2010 08:46:55 AM: i have the same problem with people trying to call me and not getting hold of me because it says my phone is turned off. i have missed out on extra work hours because of this and it sucks
29 Dec 2010 10:31:16 AM: I have no signal on my vodafail phone
now for about 6 hours and the repeater station is almost on top of me luckily i have a land line which was about to be cut off hence now i wont i have a savvytel prepaid which are now with optus and the signal is almost full strength all i can say is com`on April 2011 and i,ll be FREEEEEE of this telco crap