26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3045 Someone from Somewhere else thinks vodafone is misleading crooks at 27 Dec 2010 03:20:40 PM
signed with them after being told would have coverage in south east asai and hawaii by the time i travelled ...........................limited coverage ...
was told i could use my $1000 free calls business plan and do unlimited texts over seas.............not.......came home to $4000.00 bill
wait theres more, new i phone went on the blink after two months so took it back vodafail wanted $500 to get it rebooted.
told them it had full insurance they upsold me on the plan.
that was when my vodafail dealer told me no worrys then just go to the police station report it stolen get a report number we will get you a brand new one............hello why didnt i think of that genius,
commit fraud to save them the hassle..................not.
27 Dec 2010 06:32:14 PM: Um, that's called "make false statement resulting in police investigation' and carries 2 years gaol in NSW. Aid & Abet for the vodafail dealer - 5years. Nice
29 Dec 2010 10:56:13 AM: Don't forget conspiracy to committ a fraud, obstruction of justice, larceny, fraud, handling stolen goods, obtaining financial advantage by deception, possessing proceeds of crime, money laundering, financing a criminal undertaking and stealing. Throw the book at 'em Danno...
15 Jan 2011 11:15:35 AM: "obtaining financial advantage by deception"- a Vodafone specialty
20 Jan 2011 01:59:24 PM: I think you can add "demand money or benefit with menaces"