26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
352 Someone from NSW thinks vodafone is Rubbish at 17 Dec 2010 02:55:27 PM
I spent 2 years with rubbish reception and service from Vodafone. Since switching to Telstra I have not had one dropped call in three months. When Switching to Telstra I had to go to the Vodafone store to get my customer number. It took 45mins in a queue for them to look up the system and obtain my number. I Then walked back to the Telstra shop and was served within 10 secs of walking in the door. When I spoek with Vodafone at one stage I was advised that if I could log three dropped calls within 48 hours they would help me terminate my contract early. This wasn't a problem and I was able to get out of the last three months of my contract. Should have done it sooner. Good luck