26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3711 Someone from NSW thinks vodafone is SHOCKING ! THE WORST EVER !!!!!!!!!!!!!! at 27 Dec 2010 04:33:04 PM
Where do i start,i have wasted not only hours, not days but weeks of my time stuffing around with Vodafail,they are a discrace,i've lost count of how many times ive had to go to Parramatta or Hurstville and previously the recently shut down Chatswood office which was in Sydney NSW,it would have to be over 20 times in 1 year,Chatswoos possibly shutdown due to too many complaints !
I've apparently had 4 Nokia N97 phones replaced and guess what the new one is still crap.
my phone drops calls, extremely erratic reception,Camera freezes up,phone freezing up ,really really slow internet,have to remove my battery to rectify troubles only having to do it time and time again each day.The worst thing is it plays up when you need it most. How can such a big company be such a failure? Ive sometimes been on the phone for 2hrs being passed from 1 person in india to another in the phillipines explaining over and over the same issues before being hung up on to piss me off even more.
Far far far from impressed,I've been with Vodafail for 20 years and guess what,there not going to make there 21st birthday with me. You Suck !!!!!!!!!!!
P.S. There is another company we cannot forget and that is MOKIA CARE You suck aswell.
How the heck can we get out of our contracts and move on ???? Please help ????