26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3722 Someone from NSW thinks vodafone is dropped calls at 27 Dec 2010 04:33:41 PM
my blakberry storm is great, but eh, reception is dam awful, the internet conection is slow sometimes does not connect at all and i can wait all day for it to connect just to get one email out of it and in most areas of sydney suburbs i cant get any reception at all to make an emergancy phone call or a txt even i also went to the place where i origanaly bought the phone to complain about it the compnay had moved to the plaza next door when i went to the plaza the people that own the vodafone business there had told me that i had never bought the phone from them even when i had shown them the receipt with the guys name on it they said i would have to go to the head office in parramatta i went there they told me to go back to where i had bought the phone from i told them i had been there and they told me that they couldn't do nothing about it it wasn't there problem as i did not buy the phone from them i needed to go back to the place where i bought it so i did in doing so i talked to a person that could not speak english very well nor could they understand what i was talking about they kept telling me i did not buy this phone from them and i would have to go back to were i bought the phone from which that place was now the place where i went to in the plaza next to where i was told they had moved istill have the contract and the card with the guys name on it and have rang it and a woman answered the phone and asked me how i got this number i said sorry i have the wrong number so i rang the number again but this time the mobile number was either switched of or not in range