26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3776 Someone from QLD thinks vodafone is F.U.B.A.Recognition at 27 Dec 2010 04:39:58 PM
Bought a Dell inspiron package with Vodafone 2years ago which included the notebook & wireless Internet, that became a total waste of money after the inspiron's motherboard failed after 9 months of use previous to the hardrive failing within 3 months. I tried returning the product from the place of purchase with a response that it was Dell's problem, so I rang Dell who responed by saying the product was out of warranty. I asked about our consumer rights in QLD with a stern reply that this doesn't apply to Dell. Went back to the Vodafone store of purchase with a response from staff 'if you ring customer service & ask for loyalties they might help you if your lucky!' I tried ring the C/service but there was no loyalties option. I give up! so I'm still paying for this contact which I don't have the facilities to use which were supplied by Vodafone, Thanks VODAFAIL

regards J.kalinna