Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3957 Someone from QLD thinks vodafone is Radically poor service and reception at 27 Dec 2010 05:00:18 PM
Our small company used to have Telstra as our provider so I can fairly compare the reception and problems we have encountered since the switch to Vodaphone. We both had to go in and have their staff reset our iphones, we even had one replaced, hoping that would 'cure' our reception problem. It didnt. Finally, one of the staff, told us 'offline' that it wasnt the phones, it was the service. They had oversold it and were saturated.
We have had issues with our customers calling us and not getting through, having their voicemails take hours or even a day to register on the phone.
Absolutely everything I have read I can concur with. Is a shame. I have recently immigrated here from the States and this coverage would shame any legitimate cell phone company.
Once the contract is finished we will be switching providers. Hopefully a little bit more competition will be in the market by then and we wont have to deal with this nonsense.
We have had issues with our customers calling us and not getting through, having their voicemails take hours or even a day to register on the phone.
Absolutely everything I have read I can concur with. Is a shame. I have recently immigrated here from the States and this coverage would shame any legitimate cell phone company.
Once the contract is finished we will be switching providers. Hopefully a little bit more competition will be in the market by then and we wont have to deal with this nonsense.