26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3960 Someone from NSW thinks vodafone is shithouse at 27 Dec 2010 05:00:37 PM
always dropping out. SOme indian call centre worker has told me to execpt these drop outs until January. Had no reception for 3 days straight and was told to get my phone working I need to turn off my 3G settings. What a load of Shit?
Will not be paying any bills for Vodafone and Im happy to swap providsers asap. I cant get a simply amount off anyone in vodafone as to how much is left on my contract with those tools. 20 minutes on hold, phone dropped out. On hold again for an expected time of 12-20minutes. After holding a second time for 14minutes, vodafone service cut out again. I gave up. They suck. Everyone I know in Cronulla cant get calls in or out a majority of the time. DO NOT PAY YOUR BILLS!!! They are a scam!