26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3969 Someone from NSW thinks vodafone is Extreemly masive FAIL vodacrap at 27 Dec 2010 05:01:57 PM
I have been having troubles with vodafone for months now. I have gone into many vodafone stores asking why the reception was so weak. I have tried to get out of my plan TWICE, but they said i have to pay out my contract (wich i only started in may & i have been having reception issues most of the time ive had the phone).
What made me draw the last staw was early december 2010. I have been uneployed for months now. I finally caught a break through this recuitment agency for some contract work. but seeing as i had NO RECEPTION i missed the call, so the agency left a voice mail message. which i didnt recieve until 4 days later!!
I lost the job contact. I cant pay my bills now.. It makes me think, if i take it further will vodafone back pay me for all the money i lost??!!!