26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4033 Someone from NSW thinks vodafone is 5 at 27 Dec 2010 05:14:52 PM
i have been with vodafone 3 yrs and had nuthing but problems i get call drop outs all the time i cant use my phone inside the house at my parents at swansea in lake maquarie i have complained about there service and they were going to look into it for me but never got back to me an each time i call i get fobbed of to a different section which none of speak very good english.
i would like some kind of compensation or refund or to b let out of my contract
27 Dec 2010 05:23:12 PM: Errr... no offence but your English could do with some improving. Try using punctuation some time!! What the hell is nuthing?

I know this is off topic but it's so bloody annoying reading rubbish responses like this with no puncuation. Rubbish English from you...