26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4073 Someone from NSW thinks vodafone is Beyond belief at 27 Dec 2010 05:20:07 PM
Well i returned from holidays in nov 2010 and since then the coverage and use of internet on my phone has been painful. We took a trip to the southcoast over xmas and i am lucky i didnt need to make any urgent/emergency phone calls as i couldnt get connection and had to switch off my phone and switch it on to get network. The google map on my phone is useless as the coverage dissapears and therefore unusable. Same for the internet. This short trip made me feel i should voice my concern. Imagine a family on holiday driving along and need to make an emergency call and because of vodafone's appaling service cant connect. I thought mobile phones made life easy but not with vodafail.