26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4074 Someone from QLD thinks vodafone is Terrible service at 27 Dec 2010 05:20:08 PM
Try 1555 one call 90 minutes he did not understand me i did not understand him . Next 2 call we will fix and ring you back more than 3 weeks have passed ,wondering when i get called back!Next call send phone back for repairs sent me a Air Post Bag , post office said have to remove battery before it can go air post , called 1555 told to remove battery ! Iphone ! No other help.Worst business experience in my 66 years. Coverage is poor. Local stores have no professional people that i can find( less phone knowledge than me )Not sure how to handle this .