26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
4084 Someone from ACT thinks vodafone is dodgy brothers at 27 Dec 2010 05:20:47 PM
i just signed up on a 24 month plan which came with a free nokia n97 mini. i was supposed to recieve a 50% discount for the first 12 months of my $29 a month plan. my first bill is over 41 dollars. when i rang it said there was a 41 minute wait to speak to someone. i waited patiently but at 29 minutes, the line went dead!!! i rang the next day, andf discovered the discount had not been applied and that they were going to transfer me to the " discount activation centre". guess what? that dept wasnt open!! eventually i spoke to someone else, and they have said my discount will apply from the timew i rang upo instead of the time the plan started. also, using the internet on my phone is CRAP!! whats the point of having sat nav on your phone when the service is TOO SLOW to make it work!!! it takes up to 54 minutes for one page of facebook to load...VODAFGONE YOU ARE RIPPING ME OFF