26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4158 Someone from QLD thinks vodafone is no reception, drop out, running my phone battery dry! at 27 Dec 2010 05:27:22 PM
after being with '3' for over a year i decided to swith to vodafone because my partner and most of the people i know are connected with them so i get the free calling credit, i have since regret this decision. Not only does my credit on my prepaid account run out quicker even with the free calls to other vodfone customers my battery power is running out quicker than with '3' i have no reception in most cases inside and while on a call it will simply drop out i can just change services but my girl friends cant as she will have to pay to have her phone unlocked as its locked to vodafone so this does not just affect contract consumers i believe they should not charge prepay customers to unlock their phones when they recieve poor services because this is also affecting my partner who lives innerstate!! Its unbelieveable this is happening because '3' and vodafone are now part of the same company!
27 Dec 2010 05:31:49 PM: If your friend has an iPhone tell her to google how to unlock your phone. You can do it for free.