Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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4356 Someone from WA thinks vodafone is at 27 Dec 2010 05:54:59 PM
I have had days of Vodafone not allowing calls through to my phone even though the signal bars on my handset are full. Voicemail messages coming through as a result of this take 3 to 4 days. My coverage drops out inside my house (about 15kms outside of the CBD) but never in the same room. Basically hit and miss depending on the day and time. I was talking to another phone provider the other day on my mobile and the phone dropped out 6 times in the space of 10 mins - was this because I was talking to the opposition (lol). Sooooo totally over Vodafone.