26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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439 Someone from NSW thinks vodafone is Vodafucked! Infinite Fails. at 17 Dec 2010 04:07:58 PM
I've been with them since I got my first 5110, had small issues along the way, but, my biggest problem - my current one, doesn't lie in reception/coverage issues, it lies in the fact that I called them to change to their $69 cap from the $49 cap, and then when I got my bill it had $1,034 on it.
ONE FUCKING THOUSAND DOLLARS! The stupid c's had re-contracted me. I have had that amount changed twice after numerous phonecalls, and now it's down to $68 or so... Fucking retards.
I'm on the phone to them again right now, waiting, so I can cancel my direct debit, as 1512 is still telling me I owe the fucks 1k.
Oh and to also check that my contract was restored back to before they recontracted me, cause they couldn't even do it when I was on the phone that time due to system errors.
What country do those backwards donkeys who answer their phones come from?
I need a gun.